First-Class Customer Support
Cryonet Solutions provide 24/7 technical support via our ticketing email system and technical phone support during business hours so you can be assured there’s always a representative available to assist you to ensure your experience at Cryonet Solutions is ‘First-Class’.
Server Monitoring
We monitor our systems 24 hours a day, 365 days a year - all year round. (This means that you can sleep at night and not have to worry if your web site is on-line or not).
Superior Hardware
Cryonet Solutions always uses the latest technology and continuely upgrade our hardware to keep up to date in these rapidly changing times. We utilise Intel's latest Xeon processors equipped with DDR3 ECC RAM connected by our 100MBPS port switches.
99.9% Uptime Guarantee
All dedicated servers come with an accord that the dedicated server will be online for 99.9% of the time on average. In the rarity that uptime falls below 99.9%, Cryonet Solutions will gladly refund the client as per our dedicated server uptime guarantee.
Network
Cryonet Solutions is connected using high speed fibre optics backed by our SLA which peer with Australia's largest Internet exchanges some of which include Optus, Asia Netcomm, Pacific Internet, Uecomm, & Pipe Networks.
Cisco Firewalls
Cryonet Solutions is protected by Cisco hardware firewall which can be fully customizable to your requirements.